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Knowledge at Hand

A quick reference for information on a wide range of industry subjects from fundamental to leading edge.

KaH: Influencer Marketing: Best Practices, Trends & Covid’s Impact

The growth of social media has made online influencers a more important marketing tool than ever before. At the same time, influencer marketing is growing more complex: Options are increasing and in today’s climate, striking the right tone with consumers is more important than ever before. What consumers want to see is authentic relationships between brands and influencers. In just a few years, the paradigm has shifted from a focus on major celebrities to niche, micro-influencers.  In sum, finding the right influencer is crucial and yet can be challenging.  Read more.

Attention and Ad Impact: New Insights from New Research

  • The ARF
  • KNOWLEDGE AT HAND; CMO BRIEF

One of the essential goals of advertising is to get customers’ attention. However, a lot of campaigns approach this simplistically. More “attention” does not necessarily mean an ad is more effective. Attention is a much more complex phenomenon than that. While attention is a prerequisite for ad impact, the term is ambiguous, complex and difficult to measure. Moreover, “attention” does not necessarily indicate a positive response, and a high level of attention is not always a sign of a positive ad impact.

Member Only Access
  • Article

KaH: Best Practices for Comingling Set-Top Box and Smart TV ACR Data

Data sets for STBs and Smart TVs have, up until now, been separate from one another, which has hampered the ability to accurately assess viewing habits. This data would be very useful for planning, buying and optimizing ad campaigns. Since the two are complementary, combining them can help us form scaled, granular, TV tuning data sets that are more nationally representative. Luckily, a new report from the Coalition for Innovative Media Measurement (CIMM)—a subsidiary of the ARF, outlines best practices for combining set-top box data and smart TV ACR data. Read more.

Best Practices in Media and Market Research Studies

  • Dr. Horst Stipp, EVP, Research & Innovation, the ARF
  • KNOWLEDGE AT HAND; CMO BRIEF

Surveys are a necessary tool for exploring consumer behavior, attitudes and intentions. They provide valuable data to help make informed business decisions. However, quality matters and ignoring best practices impacts the validity and reliability of findings, which might make the data unusable.

Member Only Access
  • Article

KaH: How to Adapt Global Campaigns to Local Contexts

Building a brand across multiple countries is challenging. Generic messages are less likely to reach consumers across the globe today. What’s more, recent neuro studies suggest consumers in different countries process creatives differently. On another front, the business environment is unique in each market, meaning a different strategy is needed to position the brand and take on the competition. Neglecting differences between markets can mean missed marketing and business opportunities. Consumer privacy laws differ too, adding an additional challenge. Global insights research finds that similarities between consumers and universal emotions can serve as meaningful themes for a global campaign. This recent Knowledge Center report, turned Knowledge at Hand, covers best practices in localizing global messaging. Read more.

  • Article

KaH: How to Use Context to Optimize Advertising Campaigns

No advertisement is seen in isolation. The impact an ad has depends on the context it finds itself in, including what type of ad or content preceded it or what it is adjacent to, in terms of digital or print. Today, there is a renewed interest in context effects, particularly in the COVID era, as advertisers worry about their ads rolling after or being adjacent to upsetting news. This newly updated Knowledge at Hand and corresponding CMO Brief explore all the latest research and insights surrounding context effects. Further complicating the issue is the question, what do we mean by “context?” Today, the industry is taking a broader view of the term. This is due to multi-platform campaigns, which force the need to consider all characteristics present in each medium or platform an ad takes place in. Our understanding of context has also been affected by the current pandemic and the role target consumers’ culture and values play, in light of it.  Read more.

  • Article

KaH: Advertising Creativity and Strategy

What are the secrets to creating and developing the best advertising creative? Several studies published in the March issue of the Journal of Advertising Research (JAR) have become so influential in answering this question, the ARF held an Insights Studio event about it. There, creative experts from a number of different countries presented their fascinating findings. The following Knowledge at Hand distills these learnings into a brisk report brimming with insights, including how great creative ideas are generated and evaluated, if portraying passion in advertising transfers to the consumer, where six-second TV commercials work, and where they don’t, and more. Read more.

  • Article

KaH: Elements of a Successful Brand Purpose Campaign

Defining what makes purpose-driven marketing campaigns successful has historically been more art than science. In an effort to shift the balance squarely back in favor of science, the ARF and Kantar have introduced Cracking Brand Purpose, a study that identifies the elements that create leading purpose-driven campaigns and provides a best-in-class framework to shape, guide and evaluate future campaigns.  Read more.

  • Article

KaH: The 2019 Organizational Benchmark Survey, The Advertiser Report

Advertising and market research have seen tremendous changes in the last couple of years. As a result, ARF members have been inquiring about different aspects of these changes, from what to call their departments to what tools and techniques are considered best practices. For instance, should it be called a “research department,” “data science” or “customer experience” department? Is it better to have a centralized or decentralized structure? Do such departments provide positive ROI, according to stakeholders? And should they use R, Python, SPSS or SAS?  Read more.